Sorry for any inconvenience that you might encounter with our website. This rarely happens. But when you do, make sure to get in touch with us as soon as possible to point down the problem:
- If you're available within 9 am - 5pm (GMT+7) from Monday to Friday, please try this live chat system from us to get instant support: https://goo.gl/6BvUnw.
- Or you can contact our agents via email address: firstname.lastname@example.org to tell us about the current issue. We will check and get your points back.