You can ask for a refund through our Ticket system - magestore.zendesk.com with the your order ID and the detailed reason for the return. Our account manager will officially answer you via email within 24 hours.
- Can I request a refund for a purchased product? Is there any terms and conditions that I have to abide by?
- How long does it take to get the refund?
- I have just completed an order of the [Extension Name] Checklist PDF but I can't find a link to download it.
- I purchased over a year ago but I haven’t used your product. Can I ask for a refund?
- How to cancel the dispute request you have raised on Paypal?