You can ask for a refund through our Ticket system - magestore.zendesk.com with the your order ID and the detailed reason for the return. Our account manager will officially answer you via email within 24 hours.
Articles in this section
- In which cases the refund policy is applied?
- I purchased over a year ago but I haven’t used your product. Can I ask for a refund?
- I have purchased your product over the refund period (30 days for single extensions and 365 days for Omnichannel solution) but I haven’t used it yet. Can I ask for a refund?
- How long does it take to get the refund?
- Can I request a refund for a purchased product? Is there any terms and conditions that I have to abide by?
- How can I request a refund?
- How long does it take to get refund?
- How to cancel the dispute request on Paypal?
- I purchased over 30 days ago but I haven’t used your product. Can I ask for a refund?
- In what case refund policy is applied?