Our ultimate target is to make you enjoy the perfect satisfaction from our products and services. However, if it's not the case, you can get a full refund within 30 days after your purchase of Magento single extensions and 365 days after your purchase of Omnichannel solutions.
That means the refund policy is applied to any purchased item as long as your refund request is made within 30 days or 365 days from the purchase date for Magento single extensions and Omnichannel solutions respectively. Giving reasons for your refund request is not compulsory but strongly preferred and highly appreciated. Your honest feedback will help us make improvements to our services and products to better serve you in case we have another chance in the future.
For further details on our Refund Policy, kindly refer to this link: (dẫn link này: https://www.magestore.com/magestore-policy.html)
One important note, for installation & customization services, we do not issue refunds since such installation & customization services are non-tangible and non-returnable.