We offer Free Lifetime Update for our customers. It means that when the Omnichannel solution has any new changes, you will obtain the new features of your purchased package without any extra fee. Please note that our updates are independent with Magento updates.
- If you buy Omnichannel solution for Magento 1.x version, you can request to get the same software edition of Magento 2.x version. However, the migration fee will be required.
- As of 1st December 2017, we no longer provide Magestore's extensions as single extension (including extensions sold at 50% price-off from 2nd October to 30th November 2017). Due to limited resource, we also cannot provide Support, Installation, Customization service and Update plan for these extensions from the moment. If you have purchased Magento 1.x extensions and want to upgrade to Magento 2, we hope you kindly understand and will seek alternatives to assist you as soon as possible.
For other cases, contact us for more information:
- If you're available within 9 am - 5pm (GMT+7) from Monday to Friday, please try this live chat system from us to get instant support: https://goo.gl/6BvUnw.
- Or you can contact our agents via email address: email@example.com to tell us about the current issue. We will check the order status and response to you.