Please contact our support team at email@example.com with the extension name, order number, the deveveloper account (email address), your account (email address) and the license serial of the purchased extension on Magestore.com to verify. We will reach back to you shortly and assist further.
Articles in this section
- I can't login/can't access to my account. What should I do?
- I forget my password, and can't request for a new password
- My developer helped me purchase the extension but now he left the job - How can I gain back my extension to upgrade it?
- How can I transfer all purchases under my account to other one? How can I change my Magestore account information?
- How can I transfer the orders from my old account to the new one or from my own account to the other one?
- I have an account at Magestore.com but that email is no longer active, so I cannot reset the password...Can you help me??