I have purchased your product over the refund period (30 days for single extensions and 365 days for Omnichannel solution) but I haven’t used it yet. Can I ask for a refund?

We do understand and sympathize with your situation but in this case, we cannot process your refund request as it’s against our policy which was established to apply to most cases. However, we will try to give you the maximum support to solve all the problems that may occur. Please contact us at [e-mail] and our account manager will assist you further